Shipping policy
Shipping Policy — Ms. Dino Studio
In Ms. Dino Studio we prepare each order carefully so that it arrives in perfect condition. Below you will find all the information about our shipping times and methods.
Order processing
All orders are processed within 1 to 3 business days after making the purchase.
Orders placed on weekends or holidays will be processed the next business day.
Shipping methods:
• Standard shipping (3–5 business days)
Fixed rate: $7.99
• Free shipping
Available on orders of $75 or more
Delivery times may vary depending on the customer's location and the carrier's shipping volume.
Order tracking
Once your order is shipped, you will receive an email with your tracking number so that you can see the status of your package at all times.
Incorrect or incomplete addresses
If the address provided is incorrect or incomplete and the package is returned, the customer will be responsible for the reshipment cost.
Delays
Although we do everything possible to meet the estimated times, delays may occur by the carrier, weather or high seasons. We appreciate your patience.
📩 Contact
If you have questions about your shipment, write to us at: team.msdino@outlook.com